Reviews | Pat Plumbing, Heating and Air

Pat the Plumber is our team when it comes to any plumbing or HVAC needs for our home.
We are so pleased with the service Andre & Gary provided us. Andre was thorough and great at communicating about what our plumbing problem was, as well as, providing timely updates during the repair process. Gary was efficient & even worked late so we got our plumbing and space restored in one day! He took the time to expertly explain what had happened as well. Pat the Plumber is our team when it comes to any plumbing or HVAC needs for our home.

- Alvondaro D.

Trey was great
Trey was great. He answered all of my questions and was very professional. I'm so glad I chose this company and will use again.

- AR

Polite and Thorough
We were very satisfied with Henry. He was very polite and thorough.

- Marie

Thank You Pat's Plumbing!
Thank you Pat's Plumbing! Dalton came to our home and cleared a blocked drain. He was very polite and respectful to me and our home.

- Kevin

Prompt, professional, detailed explanation of the service they performed.
Prompt, professional, detailed explanation of the service they performed. Provided recommendations on what to do to improve our HVAC system. Explained what extra service can be done, but No push to buy something. The Tech was Cody. He was very thorough, very professional.

- Drj

Very patient and likes my dog!
Trey is very personable and takes time to explain what he’s doing , what he found, ect. Very patient and likes my dog!

- Joyce M.

KS

Trey answered all my questions and was able to install the softener the same day!
Scheduled my tankless water heater to be descaled. Technician Trey Schwilling provided excellent and competent customer service. I also had questions about installing a water softener. Trey answered all my questions and was able to install the softener the same day! Trey is a very pleasant and professional young man.

- Cindy G.

KS

Thank you Clayton for the efficiency and quality job.
Thank you Clayton for the efficiency and quality job. This was our first time to use Pat's Plumbing but not the last. It was reasonably priced and didn't feel taken advantage of. 🌟 🌟 🌟 🌟 🌟

- Carol L.

KS

Quick, Polite & Professional
They were quick polite and professional and they did a great job

- James H.

KS

All around great service!
Just had them come out today to auger our toilet drain of roots. Clayton was awesome! Completed the job in under an hour and showed me how to prevent the problem from happening again. Pat and I messaged days before I called the office and quoted me a great price and was extremely helpful!! All around great service! I will be using Pat Plumbing from now on! Thank you Clayton!

- Sara K.

The level of professionalism and care has ALWAYS been above expectations.
We have used Pat The Plumber's service several times over the last few years and the level of professionalism and care has ALWAYS been above expectations. Just recently we had a new water heater installed and we're extremely satisfied with the handling of our mini-crisis all the way down to the billing. Thanks Pat!

- Karl K.

Extremely reliable, very neat and completely thorough!
I have used Pat the Plumber for years and they are extremely reliable, very neat and completely thorough! I highly recommend this company for any of your plumbing!

- Mark E.

Pat to the rescue!
We've been in our "new" house for 4 years and have relied on Pat and his staff several times because the plumber our builder used wasn't up to snuff. We recently had a fairly big problem with an outside faucet leak that came into our house and flooded our basement. Pat to the rescue! The service was excellent and the repair in our ceiling looks very nice. Pat always treats our needs as if they were his own. He's the only one I will call.

- Martha P.

Left the house cleaner than they entered.
We have used Pat the Plumber on several occasions and have been more than pleased. They are very professional and left the house cleaner than they entered. I would recommend them to all.

- Jason W.

I did not feel taken advantage of!!
Have been fighting leaks for a couple of years. Every other plumber convinced me it was condensation. Finally got beyond that. He came in fixed the issues. Finally, I did not feel taken advantage of!! Great in explaining what was needed. I would use again.

- Joyce M.

Technician, Seth, arrived within the hour.
Discovered a serious leak in sink garbage disposal on Saturday afternoon. Water had drained into an area above a bedroom in the lower level of the house and had actually set off the fire/smoke alarm. Immediately called Pat Plumbing. Technician, Seth, arrived within the hour. He was knowledgeable, professional and courteous. Promptly identified the problem and installed a new disposal — after providing options for my selection. Would call Pat Plumbing whenever I have the need for immediate, capable assistance.

- Charles L.

Helpful from start to finish.
Very professional and efficient service. The office staff and technician were helpful from start to finish. Russell did an outstanding job. Would definitely recommend! Pat’s has my business from here on out!

- John M.

Peace-of-mind and promptness of service made the expense palatable
Great service; great technician (Seth). Explained everything thoroughly. Probably more than I wanted to spend but peace-of-mind and promptness of service made the expense palatable. Signed contract as a Service Partner for even more peace-of-mind. High recommend!

- Mike B.

They emailed a profile of the tech that was coming to our house.
Pat's called back right away and sent someone over within 2 hours. They emailed a profile of the tech that was coming to our house (very nice!). The tech was great, helpful & knowledgeable. We were lucky today & only needed pilot light reset. But signed up for a service plan as they also take care of heating & air conditioning.

- Susanne M.

Never any pressure to make a purchase
Very professional people to work with. Everyone that has been to my home to do installation of upgraded equipment & do my usual inspections of plumbing, heating, & air have been wonderfully nice & helpful in making sure I had several choices of options & that I understood everything going on. There was never any pressure to make a purchase or choose the expensive repair/replacement option. I definitely recommend this company for your home maintenance needs when it comes to heating/air & plumbing.

- Tammy

We did not have to pay any more then we were expecting!
Russell did a great job and did not leave until the job was completed! He also worked so that we did not have to pay any more then we were expecting! We will definitely use Pat Plumbing in the future!

- Jesse W.

I've used Pat's Plumbing since 2008 and will continue to.
Seth did not charge me for call because Pat's Plumbing does not work on my Whirlpool hot water heater. So even though the call was free, he did point out the exact problem with my unit. I fixed it in 30 seconds thanks to Seth. I've used Pat's Plumbing since 2008 and will continue to.

- Ernest R.

They took the extra steps to help our situation
Pat's Plumbing is beyond words - Russell is very patient as were the other techs that came out!! They took the extra steps to help our situation without extra charge to us. THEY ARE AMAZING - we have had them a few times and will continue to trust them with our problems!!!

- Janet G.

They came promptly and did a great installation.
I'm 81 with a disabled spouse to look after and have usually done my own plumbing in the past. So this morning when I discovered two inches of water in our basement due to sump pump failure, I didn't know who to call. Fortunately, two people I asked both recommended Pat, and they came promptly, did a great installation, and were very thorough and courteous.

- Charles W.

Very thorough and knowledgeable.
Trey did our plumbing evaluation yesterday and he was very thorough and knowledgeable. He showed and explained, very patiently I might add, things to me that I had no idea about and we've been in this house for 24 years! He was also kind enough to write out estimates for everything that we may want to upgrade. Thanks, Trey!

- Brenda S.

Fast, friendly and got the job completed with no issues.
Had a gas line that needed to be cut and capped off due to being pushed on from a settling wall. Pat’s plumbing was fast, friendly and got the job completed with no issues.

- Amie W.

Very professional and knowledgeable.
Clayton, our plumber was very quick and courteous and fixed our problem immediately. Very professional and knowledgeable.

- Glenn B.

Always pleasant, on time, knowledgeable, and get the job done!
We had a leak in our furnace humidifier that resulted in mold buildup and a pretty nasty filter. Tyler found the issue, cleaned it up, and it’s working like a charm!...all during our annual VIP furnace check! Tyler has been working with us for several years and is always pleasant, on time, knowledgeable, and get the job done!

- Dawn P.

Seth was super & fast!
Quick response, quality work, professionalism of technician - - Seth was super & fast!

- Mary Lou A.

They sent a message notifying me of who was coming with a picture
Pat Plumbing was very quick to get someone to my home to fix my air conditioner. They sent a message notifying me of who was coming with a picture of Wade. Wade took the time to answer all our questions. He did a great job and I will use them again

- Rosemary C.

Clean, knows his stuff, works fast and very personable.
Russel is clean, knows his stuff, works fast and very personable. Looking forward to next year. Thanks, Russ

- Ken O.

So nice and professional!
I just wanted to tell you that Ed came over today and fixed my stuff. He was so nice and professional! I am truly impressed with the way you are running your business. You need to give me a stack of your business cards so I can tell more people about you.

- Stacey H.

Leading-edge technology combined with absolute, solution-focused talent.
Pat did some plumbing work at our house last fall and it was a unique experience. I once heard Pat say that he and his crew ‘clean up after themselves’ when they finish their work. We decided that sounded too good to be true so we hired him. It is all true. Pat’s company has leading-edge technology combined with absolute, solution-focused talent. We have a big, old house. Seems like it is always something. Pat is an asset to Topeka. We highly recommend his work.

- Kathleen L.

The true meaning of a successful business.
I just want you to know how indebted that I am to you for helping my mother out with her plumbing issue this weekend. If I can ever repay you in any way, please let me know. You and your wife represent the true meaning of a successful business and I’m thankful to know you. YOU ARE THE GREATEST!!!!

- Debbie H.

The new toilet worked perfectly!
Just wanted to let you know that we had a huge crowd at our home for Christmas yesterday and the new toilet worked perfectly! No problems. Thanks, Pat!

- Amy B.

The guys worked hard, cleaned up after themselves and did a great job.
I just want to thank you and your employees that you sent out to our friend’s home yesterday. The guys worked hard, cleaned up after themselves and did a great job. Thank you.

- Roy K.

We could not be more pleased.
I wanted to tell you that Joan and I could not be more pleased with your staff. Russell did a great job and was very responsive in coming to our house for the pre-work when I called your dispatcher. The job went great and we could not be more pleased. We look forward to a long and happy relationship with you, Pat. Thanks very much for all the little extras your company provided us during this remodel. You have a great team and you’re a great guy. Thanks again!

- Chris & Joan T.

Made a lasting impression.
I just wanted to let you know that I was very pleased with the work Russell did at my house. He was very polite, worked hard, and made a lasting impression on me. He also spoke very highly of you! I will recommend you to all my friends when they need a plumber. Actually, I already posted my pleasure with your company on my Facebook page and heard a lot of good responses from my friends! Thanks again Pat!!!!!

- Amy

He took precautions for cleanliness and service.
I am sending this memo in order to express my sincere appreciation for your prompt attention to my request for assistance with my hot water heater this past week.
You sent a technician who was willing to hear my concerns and then approached the problem in a very orderly and professional manner. Vernon took the time to analyze the problem and the options available to me.
He was very concerned that I understand the root cause of the problem and then proceeded to answer my questions in great detail, yet in a language that even I could understand. He gave me the price estimate for the replacement unit, explained the warranty, and service aspects, making it very clear to me and my wife. I informed him that my wife and I were scheduled for meetings later in the afternoon and evening, and he indicated that he only needed a couple of hours to complete the job after picking up the parts and equipment. He took precautions for cleanliness and service.
Russell showed up to assist Vernon in removing the old unit in an orderly manner, and we were very relieved to see that no spills or other damage occurred, thanks to this effort on their part. My wife and I have had Russel do other work for us while he was with another company and were always happy with his work as well.
Due to the effort of these employees, we will be recommending your company to anyone asking for a referral.

- Roger & Marilyn